Glam & Go Members Links

 

Welcome, Glam & Go Members!
Access everything you need to manage your membership, book appointments, and enjoy your exclusive perks, all in one place.

Appointment Hours: 5am-9pm



ELITE

4 In-Studio Appointments
(Pre-Paid In Full)


ELITE PLUS

4 On-Location Appointments
(Pre-Paid In Full)


ELITE FLEX

2 Monthly Appointments - Mix Locations
($199 Monthly or $1,194 Semi-Annually)


CONTACT ME


   513-348-9004

   info@chenesebean.com

   1821 Summit Rd., Suite 300B
      Cincinnati, OH 45237


   Mon - Sat 9:30am - 7:30pm; Sun 9am - 5:30pm

SPECIAL HOURS FOR "GLAM & GO" MEMBERSHIPS

BY APPOINTMENT ONLY



SHOP

Members Only Merchandise


IMPORTANT INFORMATION
    • 4 in-studio appointments

    • 4 appointments during six months; or until they run out.

    • 6 months automatic rollover period.

    • 25% discount on appointments, makeup classes, and personal shopper services.

    • 4 on-location appointments.

    • 4 appointments during 6 months; or until they run out.

    • 6 months automatic rollover period.

    • 25% off discount on appointments, makeup classes, and personal shopper services.

    • 2 Appointments Monthly

    • 12 Appointments in total for 6 months.

    • 6 months automatic roller period.

    • 30% discount on appointments, makeup classes, and personal shopper services.

    • Mix & match locations for your appointments at no additional charge

      Example:

      • January: 2 in-studio appointments.

      • February: 1 in-studio & 1 on-location appointment.

      • March: 2 on-location appointments.

    • 4 or 6 full face makeup applications with false lashes. Based on which plan chosen.

    • Appointments can be scheduled up to 6 months in advance.

    • Membership Card.

    • Guest Pass for one friend or family member.

    • Additional Discount:

      • Elite Plan: 25% off ALL on-location appointments, makeup classes, personal shopper services and members who are getting married or renewing their vows. (discount not applicable towards bridal party attendants or other friends/family unless they’re a current member)

      • Elite Plus Plan: 25% off ALL in-studio appointments, makeup classes, personal shopper services and members who are getting married or renewing their vows. (discount not applicable towards bridal party attendants, friends/family unless they’re a current member)

      • Elite Flex Plan: 30% off ALL appointments, makeup classes, personal shopper services and members who are getting married or renewing their vows. (discount not applicable towards bridal party attendants, friends/family unless they’re a current member)

    • Private appointment access. Password protected.

    • Exclusive VIP appointment times. Members can schedule appointments between 5:00am-9:00pm instead of during normal business hours.

    • No additional fees on appointments before 9am or after 7:30pm.

    • Additional fees for “Add-On Services” (listed below) are waived when booking an appointment:

      • Last Minute Appt / Same Day Emergency Fee $25

      • Early Morning / Late Evening Fee $50

      • Airbrush Makeup $35

      • Mink Lashes $35

      • Individual Lashes $25

      • Mink Lashes $35

      • Glitter or High Shimmer Eyes $30

      • Major Holidays $150

    • Open major holidays. Otherwise closed for non-members. Otherwise an additional $150 fee applies.

    • Locked in from rate increases during active membership/contract period.

    • Onboarding Gift (New Members, Excluding Renewals)

    • Birthday Gift

    • Rollover appointments are allowed up to 6 months. If all appointments can’t be met by Dec. 31 of the same calendar year. Rollover appointments can not extend past 1 year.

    • Rescheduling appointments allowed, pending artist availability.

    • 1 no-show appointment within one calendar year will cancel your membership and you forfeit monies paid. Non-refundable.

    • Appointments cannot be used by others as a replacement for the original member. The Guest Pass and appointments are exclusive to the member and are non-transferable.

    • Loyalty Card points/benefits are not included with this membership.

    • Can cancel at any time; forfeiting monies paid.

    Please ensure you stick to the services included in your plan type. Upgrade (and downgrade) options are available at any time. Appointments are non-transferable and cannot be used by others.

    The 15-minute late policy still applies.

    A signed contract/agreement is required for first-time Glam & Go VIP Membership enrollment. By joining, you agree to the terms outlined in the membership agreement.

  • To check your appointment history, please select 'Login' at the top right of the booking area on the website. If it's your first time checking, you'll need to sign up first.

  • When including additional people in your makeup appointment to receive services alongside you, please note that non-members will be charged the standard rate. Membership discounts do not apply to their services unless you are using a 'guest pass.'

    Guest passes are for one-time use only and limited to one per membership term (two for Elite Flex Plan).

  • Each Glam & Go member is entitled to ONE guest pass during their membership period. This can be generously gifted to a friend, family member, colleague, or anyone special.

    The Guest Pass is an exclusive benefit for members and is valid for one-time use only within the membership period. Please note, additional passes are not available.

    When a Guest Pass is utilized, it will reduce the original member's allocated appointments. For example:

    • If you are an Elite plan member with 4 in-studio appointments and a Guest Pass is used, you will have 3 remaining in-studio appointments.

    • If you are an Elite Plus member with 4 on-location appointments, it will be reduced to 3 on-location appointments.

    Late Policy: Please inform guests that the 15-minute grace period still applies.