Same-day (squeeze-me-in) appointments will incur a $45 urgency fee, added after booking and due at the end of your service. This fee is waived for Glam & Go members only. To obtain a membership, please visit chenesebean.com/member to learn more and join.

Planning ahead is the best way to secure your preferred date and time without this additional fee. Same-day requests require schedule adjustments and are treated as emergency bookings, which is why the urgency fee applies.

Please call/text 513-348-9004 to discuss.

“Same-day” means any appointment booked on the same day the service is to be performed.

• Start Fresh, No Makeup

Please arrive with a clean face, free from makeup of any kind. If makeup is present, clients will need to remove it themselves before the appointment starts, which may cause delays and result in a $25 late fee.

Groomed Brows: To ensure a clean and complete makeup look, it is recommended to get your brows done or groomed (waxing, threading, etc.) 1-2 days before your appointment. To prevent too much time correcting them, extending your appointment time. Select here if you need a referral.

Lash Extensions: If you need a referral for lash extensions, select here.

• Last Minute & Same Day Appointment

Appointments scheduled less than 24 hours notice or on the same day are considered last minute and will incur a $35 non-refundable urgency fee. Please ensure you select this option in the appointment add-on section. If not selected, the fee will be added after booking.

This fee is waived for 'Glam & Go' VIP members only. To enjoy this benefit and more, visit chenesebean.com/member to join.

• Tardiness

There is a 15-minute grace period for late arrivals. After that, the appointment may be canceled. If it can still be accommodated, a $25 late fee will apply.

• Re-Scheduling

Appointments can be cancelled within the confirmation email received at the time of booking.

For cancellations made 24 hours or less of the appointment, the retainer is non-refundable and cannot be transferred or used as credit (coupon code).

If canceled 48 hours or more in advance, the retainer is still non-refundable but can be transferred to another date or used as credit.

• No Call / No Show

Failure to notify of not arriving results in the forfeiture of all payments. Retainers and payments are non-refundable and non-transferable. Future appointments will require approval, and no refunds will be given.

• Additional Terms & Conditions

Visit chenesebean.com/terms-conditions for more information.

• COVID-19

Visit chenesebean.com/covid19

The Glam & Go Membership is designed for individuals who need regular makeup appointments to maintain a polished look. Perfect for work events, photoshoots, public speaking engagements, or frequent public appearances, this membership offers a convenient and tailored solution for your beauty needs.

Choose between two exclusive plans:

• Elite Plan: 4 in-studio appointments; click here to purchase.

• Elite Plus Plan: 4 on-location appointments; click here to purchase.

As a member, you’ll enjoy waived fees, including those for early morning or last-minute bookings and receive an exclusive 25% discount on all other services. The Glam & Go Membership provides the flexibility, savings, and reliability you need to always look your best.

Join now and start booking your appointments today! With your membership, you'll have priority access to secure the times you need and enjoy a seamless, luxurious experience.